SHIPPING & DELIVERY POLICY
BookshiBooks.com
Last Updated: 31 October 2026
At BookshiBooks.com, we understand how exciting it is to receive a new book. Our goal is to deliver your favourite books safely, securely, and as quickly as possible.
This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through https://bookshibooks.com.
1. Shipping Locations
We currently aim to provide delivery services across India.
We deliver books to serviceable PIN codes through our available courier and logistics partners.
Delivery availability may vary depending on your location and courier service coverage.
2. Order Processing Time
- Orders are generally processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- During sales, promotional events, or high-demand periods, processing may take additional time.
- Customers will receive an order confirmation after successfully placing an order.
3. Estimated Delivery Time
Our estimated delivery timelines are:
| Delivery Location | Estimated Delivery |
|---|---|
| Delhi NCR | 2–5 business days |
| Metro Cities | 3–7 business days |
| Other Cities and Towns | 5–10 business days |
| Remote Locations | 7–12 business days |
Delivery timelines are estimates and may vary depending on the delivery PIN code, courier availability, weather conditions, holidays, and other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- Shipping charges may vary according to delivery location, order weight, and courier service.
- Special shipping offers or free delivery promotions may be available from time to time.
- Bulk orders may have separate shipping arrangements depending on quantity and destination.
Customers are encouraged to review the final order amount before making payment.
5. Order Tracking
Once your order has been dispatched, tracking information may be shared through your registered email address or mobile number.
You can use the tracking details provided to check your shipment status through the respective courier partner.
If you have not received tracking information after dispatch, please contact our customer support team.
6. Delayed or Undelivered Orders
Although we make every effort to deliver orders within the estimated timeline, delays may occur due to:
- Courier service disruptions.
- Incorrect or incomplete delivery addresses.
- Weather conditions or natural events.
- Public holidays and regional restrictions.
- Remote delivery locations.
- Other circumstances beyond our control.
If your order is delayed or has not arrived within the estimated delivery period, please contact us for assistance.
7. Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping details while placing an order.
Please ensure that your:
- Name
- Mobile number
- House or building number
- Street and locality
- City and state
- PIN code
are correct.
If you need to change your shipping address, contact us as soon as possible. Address changes may not be possible once an order has been dispatched.
8. Damaged or Incorrect Products
We take care to pack books properly before dispatch.
If you receive a damaged, defective, or incorrect book, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
- Your order number.
- Clear photographs of the received book.
- Photographs of the packaging, where relevant.
- A brief description of the issue.
After reviewing your request, we will assist you in accordance with our Return & Refund Policy.
9. Bulk and Wholesale Orders
For customers purchasing books in bulk, schools, institutions, libraries, and other organizations, shipping arrangements may differ from standard individual orders.
Delivery timelines and shipping charges for bulk orders will be communicated separately, where applicable.
For bulk purchase enquiries, please contact us at info@bookshibooks.com.
10. Cash on Delivery (COD)
Cash on Delivery may be available for selected PIN codes and eligible orders, depending on our payment and courier partners.
If COD is available, the option will be displayed during checkout.
11. Delivery Attempts
Our courier partners may make multiple delivery attempts depending on their policies.
If delivery fails because the customer is unavailable, the address is incorrect, or the shipment is refused, the courier may return the order to us.
Any additional shipping or re-delivery arrangements will be communicated to the customer, where applicable.
12. Contact Us
For shipping-related questions, delivery updates, or assistance with your order, please contact us.
BookshiBooks.com
Email: info@bookshibooks.com
Phone: +91 9711608585
Website: https://bookshibooks.com
Business Address:
Floor No.: Second Floor
Building No./Flat No.: S-363-A
Road/Street: School Block, Shakarpur
City: New Delhi
District: East Delhi
State: Delhi
PIN Code: 110092
Country: India
Customer Support: Monday to Saturday, during business hours.
Thank you for shopping with BookshiBooks.com!
We appreciate your trust and look forward to delivering great books right to your doorstep.
Shipping Partners
BookshiBooks.com may work with multiple trusted courier and logistics partners to deliver customer orders across India.
Depending on the delivery location, PIN code, shipment weight, availability, and service coverage, we may use courier services such as:
- Shiprocket
- Delhivery
- DTDC
- India Post
- Other reliable courier and logistics partners.
We reserve the right to select the most suitable courier partner for each order to ensure safe and timely delivery.
The courier partner assigned to your shipment may vary from order to order.
Order Tracking
Once your order has been dispatched, we will share the available tracking details through your registered email address or mobile number.
Customers can use the tracking number and courier information to check their shipment status.
For any tracking-related assistance, please contact:
Email: info@bookshibooks.com
Phone: +91 9711608585